Terms of Service

Last updated: June 23, 2025

These Terms of Service ("Terms") govern your use of the Jack Innovations website and services, including our text messaging program. By using our website, engaging our services, or opting in to receive text messages from us, you agree to these Terms.

1. About Jack Innovations

Jack Innovations provides IT and low voltage solutions to businesses in Casper, Wyoming and surrounding areas. We are a locally owned and operated company.

2. Services

We provide professional IT services including network design, security systems, server setup, computer support, and related low voltage installation work. Specific scope, pricing, and timelines are defined in individual service agreements or quotes provided to you.

3. Website Use

You agree to use our website only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to our systems or data
  • Transmit harmful, abusive, or fraudulent content
  • Interfere with the proper functioning of the website
  • Use the website in any way that violates applicable laws

4. Text Messaging Program Terms

By providing your mobile phone number and opting in to our text messaging program, you expressly consent to receive SMS text messages from Jack Innovations. These messages are used exclusively for direct business communications with you, including:

  • Two-factor authentication (2FA) and security verification codes
  • Appointment scheduling and service reminders
  • Responses to your inquiries
  • Service-related notifications, only when you have opted in to receive them

Important Messaging Disclosures

  • No marketing spam: We do not use your phone number for unsolicited marketing. Messages are limited to direct communications related to our business relationship with you.
  • No sale of data: We will never sell, rent, or share your mobile number with third parties for their marketing or unrelated purposes.
  • Message frequency: Message frequency varies depending on your service needs and interactions with us.
  • Carrier charges: Message and data rates may apply. Check with your mobile carrier for details.
  • Consent not required: Consent to receive text messages is not required as a condition of purchasing our services.

How to Opt In

You may opt in to receive text messages by:

  • Providing your mobile number and express consent during a phone call, in person, or by email when requesting our services
  • Replying YES or another designated keyword to an initial message from us, when applicable
  • Checking an SMS consent box on a form on our website or in a service agreement, where available

How to Opt Out

  • Reply STOP to any message to unsubscribe from text messages at any time.
  • Reply HELP for assistance.
  • Contact us directly at (307) 224-2400 or [email protected].

After you opt out, you may receive one final confirmation message. We will not send additional messages unless you opt in again.

Privacy

Our collection and use of information related to text messaging is described in our Privacy Policy. By opting in to text messages, you acknowledge that you have read and agree to our Privacy Policy.

5. Service Agreements

When we provide on-site or ongoing IT services, additional terms may apply as outlined in written quotes, proposals, or service agreements. In the event of a conflict between these Terms and a signed service agreement, the signed agreement governs for that specific engagement.

6. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" to the extent permitted by law. We make reasonable efforts to provide reliable services but do not guarantee uninterrupted or error-free operation of our website or messaging systems.

7. Limitation of Liability

To the fullest extent permitted by law, Jack Innovations shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, services, or text messaging program. Our total liability for any claim shall not exceed the amount you paid us for the specific service giving rise to the claim during the twelve months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless Jack Innovations from claims arising from your misuse of our website or violation of these Terms, except to the extent caused by our negligence or willful misconduct.

9. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Natrona County, Wyoming.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated Terms.

11. Contact Us

If you have questions about these Terms, contact us:

See also our Privacy Policy.